What is your payment schedule and payment methods?
For new projects we require a $1,000 deposit on signing of the proposal, and then the payment schedule depends on your project. The payment schedule will up to 4 payments based on project milestones. For example, 50% on project mobilization and plant material delivery, 20% on irrigation install complete, 20% on hardscape install complete, and 10% after final walkthrough with the customer. For the online nursery we accept Visa or Mastercard and payment is due prior to delivery. We accept Visa, Mastercard, Check, or cash as payment methods.
What are your hours? When can I contact you?
You can contact us 24hrs a day through our website "Contact Us" page. You can call us 7 days a week 9am to 5pm (805)-861-0341
How can I get a quote?
You can get a quote in a number of ways, but the basic answer is by contacting us. The fastest way is to click on the "Request a Quote" link in our website's menu and fill out the form. After you provide us your info, we will contact you right away over the phone and schedule a free consultation at the location of your project. You can also call (805-861-0341) or email us (Eric@element-landscape.com).
Trouble with our Website?
Our website was designed to work with all up-to-date browsers, however, if you have an issue please contact our site administrator by clicking on "Contact Us" on our website's menu. We welcome your feedback to improve our website.
How do you determine landscape pricing?
Our landscape construction quotes are created specifically for you, and therefore we don't use a generic pricing table to determine the price of your project. We do offer some base packages to give you an idea of starting prices but then we always customize them to your needs. We typically will include in our quotes additional options that you can choose from like a menu, and we offer options on the materials we use to reduce cost if needed. We also offer a "Do-It-Yourself" package where we order the materials for you so you can save money on installation. If you would like to get a price on a project, please use the "Request a Quote" link on our website's menu.
How do you determine maintenance prices?
Our landscape maintenance packages are billed monthly and depend on the services you enroll in. For example, if you include tree trimming or organic weed treatments, that would be an additional cost to your standard 'mow-and-blow' package. Unlike other companies that will bill you based on square footage alone, we do a quote just for you and your needs. The size of your property, the services you need, and your budget all determine your customized quote.
I don’t see what I need in the Nursery. Can you still get it?
Yes! Even if a product or material is not displayed in our online store, you can use the "Online Nursery Order Form" to explain what you need, the amount, and other details such as when you need it or if you need it delivered. We will respond right away with a quote and if you approve, we'll process your payment and place your order. Don't go to one of the big box stores when you are guaranteed to save money buying from us.
Do I need a landscape design/plan by an architect to get a quote?
No! We offer professional landscape designs (for an additional cost) if you don't have one, and in most cases, we won't need one to complete your project. Only on large projects or commercial projects do we require a plan, otherwise we can make a rough plot plan for no additional feee to confirm we understand what you want and where you want it. Contact us about your project and we can discuss whether or not we recommend a plan for your project.
Are your prices competitive?
Our Online Nursery prices are extremely competitive. Our other services (Landscape, Hardscape, Maintenance, etc...) - we also offer competitive pricing for a fully licensed landscape company in our area. However, there are companies out there that are not insured or licensed and therefore can offer you lower prices because they don't have to pay the additional expenses. Element Landscape is a specialized company. We do not use poor quality products or plant materials, and we don't cut corners. You know if you work with us, your satisfaction is guaranteed. Sometimes that can mean we are on the higher end of pricing compared to our competitors who are willing cut the quote to get the job. But remember, in any form of construction you get what you pay for. If you have a budget, we can custom tailor your quote to meet it. And we will offer options to get the best "bang for your buck". But we won't use parts or materials that we don't believe in or that we don't know will last, and we quote the right amount of time to complete the job right the first time.
What areas do you serve?
We serve all of Ventura County. As far North as the Santa Barbara/Montecito area to as far South as Calabasas. We have projects in Ojai, Moorpark, Camarillo, Ventura, Santa Paula, Oxnard, Somis and Santa Barbara. If you project is outside that area, give us a call and we still may be able to do your project or at least help you find a good contractor in your area.
How long have you been in business?
Element Landscape has been in business since 2007. While the company is 8+ years old, our President Eric Perdue has over 20 years experience in the industry, and our lead supervisor, Arnulfo Veragoza, has 30+ years of experience. We are experts in all things landscape.
Where are you located?
Our office is located in Ojai, California.